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Showing posts from April, 2016

Approach to Effective Documentation Technique

Effective documentation serves both as the content and channel for decisions, ideas, tasks, solutions, and plans. Basically, poor documentation leads to disastrous and expensive events. Customers who encounter poorly written materials form an undesirable impression of how a company runs its business.  A Good document is user friendly, has better accessibility, is easy to comprehend, contains good grammar, and flows in an sequence. The important elements to consider before writing a technical document: Purpose – Know the purpose of the document, which serves as the direction, the reference, and the path of your details. This purpose sets the tone, the style, and structure of your document. Defining your purpose sets the things right at the very beginning. You must know if the purpose is to inform, resolve issues, and so on. Audience – Know your audience, which is a significant step to make an impact on them through the document. Before you start the documentation, ensure...